EE Outage in Newcastle upon Tyne, England (2023)

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE3, NE15, NE4, NE5, NE20, NE12 and NE2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

• Nicola Corbishley (@NicCorbishley86) reported 4 days agofrom Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• lee major (not bionic) (@MajorManor) reported 20 days agofrom Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• Rockcliffe Files (@RockcliffeFiles) reported 20 days agofrom Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• Sarah (@Rainbowztwit) reported 21 days agofrom Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• Richie Veitch (@richieveitch) reported 2 months agofrom Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• Michael Young (@micky9nufc) reported 4 months agofrom Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 4 months agofrom Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• Alex Mason (@AlexMason000) reported 4 months agofrom Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• Aely McKeon (@AelyMcKeon) reported 6 months agofrom Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• Aely McKeon (@AelyMcKeon) reported 6 months agofrom Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• Mark.🇬🇧🇺🇦 (@19bootsy68) reported 7 months agofrom Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 7 months agofrom Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• Stephen Hully (@HullyStephen) reported 8 months agofrom Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

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• Stephen Hully (@HullyStephen) reported 8 months agofrom Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• Stephen Hully (@HullyStephen) reported 8 months agofrom Whitley Bay, England

  @EE Pity the signal is terrible

• John Lavender - #Speedowarrior (@finswimmerjohn1) reported 8 months agofrom Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• Jane M 🌈 - Slimming World Benton (@janeymed) reported 8 months agofrom Longbenton, England

  @EE Wifi Calling still not working.

• Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 8 months agofrom Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• Bethany Henderson (@BCHenderson_xo) reported 8 months agofrom Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• Panicdragon8784 (@panicdragon8784) reported 10 months agofrom South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• alphadoorsolutions (@alphadoorsolut1) reported 2 hours ago

  I am absolutely disgusted with how I’m bin treated by @EE . I have been a loyal customer for ten + years. I upgraded my phone in August of last year and from day one I have had nothing but trouble with my new phone service is atrocious

• T Ahmed (@Purani_Genes) reported 2 hours ago

  @NoContextBrits After a really painful and long exchange of messages with @EE (where they clearly told me that they are absolving themselves to provide me a decent service),they asked me how likely I'll refer them to my friends/family? My answer was 0.Never heard from them again! The audacity!

• Charlie Sefi (@csefi) reported 2 hours ago

  @EE I’ve been dealing with tech support. It has occupied at least 3h of my time. I need to work. I still have no data roaming rendering my phone completely useless. I’ve been in the USA for three days and it still doesn’t work. I need it fixed and I need compensation.

• 🔴 Sammo 🔴 (@jamessammut90) reported 2 hours ago

  @EE just got my new sim only monthly sim and when trying to sign up too EE, it's saying my number cannot be recognised (I was o2 and kept number) please help

• Oakwards Travel (@oakwards) reported 3 hours ago

  @EE @SamsungMobile my z flip phone broken AGAIN 2nd time this has happened the screen has a white line going down the right side very disappointed with the service from ee replaced the phone but i dont want it #rubbish. What can you do about it samsung.

• sophie cantell (@sophieecantell) reported 4 hours ago

  @ScootG1988 @EE They won’t do anything about your plan i rang up again today and basically because i never miss a payment they cant help unless i don’t pay until it goes to collections which is ridiculous..

• karen henderson (@kazclarkie) reported 4 hours ago

  @EE Your customer service and the willingness to give advice such as "miss payments" and then we may help you ...is utterly shameful!

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• Jordan (@jwilliams1404) reported 5 hours ago

  Honestly never been with a worse company than @EE !! I wouldn’t never recommend them ! The worst customer service I’ve ever witness.

• Rebecca😈 (@cheekyrebecca96) reported 5 hours ago

  @EE how do I speak to someone on a online chat? I’ve had 3 conversations with people now explaining that my SIM card is saying no service and every time we get 30 minutes into a call to solve it… the phone cuts out!It’s really important I get this phone on! It’s my works phone!

• Shadowrave (@Crimson_Daze) reported 6 hours ago

  @EE Just improve the connectivity at Media City. EE is usually crap there 1-2 bars.